The Chairman Cigar — operated by Chairman Group LLC Last updated: July 2026
The Chairman Cigar (“we,” “us,” “our”) operates thechairmancigar.com. This policy explains what information we collect, how we use it, and the choices you have. By using our website or placing an order, you agree to the practices described here.
This website and our products are intended solely for adults 21 years of age or older. We do not knowingly collect information from, market to, or sell products to anyone under 21.
Information you provide directly: your name, email address, shipping and billing address, phone number, and date of birth when you create an account, place an order, join The Chairman Cigar Club, or sign up for our email list.
Age verification data: because we sell age-restricted products, federal and state law requires us to verify that every purchaser is 21 or older. When you place an order, identity information you provide (such as name, address, and date of birth) is transmitted to a third-party age verification service, which checks it against public and proprietary records. In some cases you may be asked to submit a photo of a government-issued ID to complete verification. We do not store copies of your ID; verification is handled by our verification provider under its own privacy policy.
Payment information: payments are processed by a third-party payment processor. Your full card number is transmitted directly to the processor and is never stored on our servers.
Information collected automatically: like most websites, we collect standard technical data such as IP address, browser type, device information, pages visited, and referring URLs, using cookies and similar technologies. This helps us operate the site, prevent fraud, and understand how visitors use our store.
We use your information to process and ship your orders, verify your age as required by law, manage your Chairman Cigar Club membership and recurring billing, respond to customer service inquiries, send order confirmations and shipping notifications, send marketing emails if you have opted in (you can unsubscribe at any time using the link in any email), prevent fraud and abuse, and comply with legal obligations, including tobacco tax and shipping recordkeeping requirements.
We do not sell your personal information. We share it only with service providers who need it to fulfill your order or operate our business: shipping carriers (to deliver your order, including adult-signature delivery confirmation), our age verification provider (to confirm you are 21+), our payment processor (to charge your payment method), our email service provider (to send transactional and marketing email), and website hosting and analytics providers. We may also disclose information when required by law, such as tobacco shipping reports to state tax authorities where applicable, or in response to lawful requests by public authorities.
We use cookies necessary for the store to function (such as keeping items in your cart), and analytics cookies to understand site usage. You can control cookies through your browser settings; disabling essential cookies may prevent checkout from working.
We retain order and transaction records as required for tax, tobacco regulatory, and accounting purposes. Email list subscribers who unsubscribe are removed from marketing sends but a suppression record is kept so we do not email you again.
You may request access to, correction of, or deletion of your personal information by contacting us at chairman@thechairmancigar.com. Note that we may be legally required to retain certain transaction records even after a deletion request. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and to request its deletion; to exercise these rights, contact us at the email below. We do not sell personal information as defined by the CCPA.
We use industry-standard measures to protect your information, including SSL encryption on all pages of our site. No method of transmission or storage is 100% secure, but we work to protect your data using commercially reasonable safeguards.
Our site is strictly for adults 21+. We do not knowingly collect information from anyone under 21. If we learn that we have collected information from someone under 21, we will delete it.
We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of the site after changes constitutes acceptance.
Chairman Group LLC — The Chairman Cigar Email: chairman@thechairmancigar.com Phone: 651-661-0319 Mailing address: 202 N Cedar Ave STE 1, Owatonna, MN 55060
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